ITIL.
What is Ticketing in Cyber Security? Streamlining Incident Response.
I have seen how incidents can bring big organizations down. The sheer number of cyber attacks keeps rising, overwhelming security ...
Unlocking the Mystery: What is SDR in Service Desk?
I’ve dealt with my fair share of mysteries; from deciphering complex code to detecting stealthy hackers. However, there’s one puzzle ...
What is a CMDB and why is it crucial for cyber security?
I still remember the first time I heard about CMDB. I was a fresh-faced cybersecurity analyst with no idea what ...
Crafting Comprehensive IT Service Catalog: Essential Elements to Include
I remember the days when IT service catalogs were vague and unstructured. We would often have to navigate through multiple ...
Demystifying CMDB in Vulnerability Management: A Comprehensive Guide
I’ve spent countless hours analyzing and strategizing around ways to protect organizations from vulnerabilities and attacks. And let me tell ...
Crucial for Cybersecurity: Exploring the 3 C’s of CMDB
I’ve seen firsthand the importance of having a robust and reliable Configuration Management Database (CMDB) in place. With so much ...
What Does CMDB Mean in Monitoring? Your Key to Network Security
Have you ever heard the term “CMDB” being thrown around in the IT world? If not, don’t worry. Even some ...
Exploring Service Catalogs: Differentiating Internal and External Types
I used to think that a service catalog was just a list of services that a company offered, but as ...
Decoding IT Terminology: CMDB vs. CMS – Know the Difference!
I’ve come across many confusing IT terminologies in my line of work. Acronyms like CMDB and CMS can leave anyone ...
The Dangers of Neglecting a CMDB: Uncovering Critical Cyber Risks
I’ll give it a shot. I’ve seen my fair share of data breaches that have left organizations and individuals feeling ...
