customer retention

What Makes a Successful Customer Success Manager in Tech?

adcyber

As a cyber security expert with over a decade of experience in the tech industry, I’ve worked with some incredibly ...

Unlocking Customer Loyalty: Exploring the 4 Stages of CRM

adcyber

I’ve seen companies making a fatal mistake – they focus on acquiring new customers but overlook their existing ones. Many ...

Why is CRM used? Benefits of Customer Relationship Management

adcyber

Looking to increase customer satisfaction and loyalty while streamlining your business processes? If so, Customer Relationship Management, or CRM, is ...